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id-Force® | Public Sector |
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id-Force® | Public Sector
„Germany is a country of ideas ...“ ¹
… … and we have the right product for it!
¹ Angela Merkel in her New Year speech 2006
A constantly changing society places new demands on modern administration. An ongoing quality assurance process aims to make public administration more efficient and bring it closer to the public. And its employees also need to be actively involved in this process.
Employees' creativity and their idea potential are major elements in this ongoing process of modernizing administration.
 Idea management provides an important forum for this process, which enables employees to contribute their ideas and concepts for improving the efficiency and effectiveness of administration.
Within the scope of e-government projects, existing suggestion schemes are being restructured to incorporate greater management responsibility, augmented by elements of the continuous improvement process, and being transformed into a modern idea management concept.
The objectives are to increase employees' motivation and involvement, and bring their creativity and expertise into the improvement process.
Previous suggestion schemes have tended to be excessively bureaucratic, centrally organized, and with the decision-making too far removed from the relevant expertise. The result has been poor utilization of employees' potential for ideas.
You can now change that by using id-Force® – the new idea management software from IBYKUS that optimally supports your efforts. The essential objectives of modern idea management are to apply the experience and detailed knowledge of all employees so that they can discharge their duties more cost-effectively, efficiently and to the greater benefit of the public, and also to give employees a share in the success of their suggestions. id-Force® provides a means of tapping and using this wealth of knowledge and experience.
A "learning organization" is created. Employees are familiar with the problems in their own areas of responsibility, and apply this awareness toward optimizing their activities and work processes, and use their own resourcefulness to perform their administrative activities as effectively and efficiently as possible.
One important aspect is to reduce the amount of superfluous bureaucracy. Above all, administrative and procedural sequences need to be improved and streamlined with the aid of modern information and communication technology. Administrative innovations develop from employees' creativity and wealth of ideas. The knowledge and competence of every employee needs to be used to improve everyday administration, eliminate superfluous tasks, and increase citizen satisfaction. This potential can be better utilized with id-Force®.
The main emphasis is placed on ideas that will simplify and/or speed up administrative processes and increase the efficiency of the administration. Particularly welcome are suggestions that will make things easier for companies, citizens and public authorities by eliminating bureaucratic obstacles in the administration, as well as all those ideas which can make the discharge of administrative duties easier, faster, more cost-effective, more secure and closer to people's needs.
Suggestions submitted to an administration's idea management could have the following objectives:
- To improve the service given to the citizens, and increase customer-friendliness
- To improve the organization of the administration
- To improve the efficiency of handling processes and the IT process
- To make better use of technical aids
- To improve health and safety at work, and accident prevention
- Measures to enhance environmental protection, or to save energy and raw materials
- To facilitate or improve administrative performance by simplifying regulations so that they are easier to understand,
- To abolish bureaucracy and duties which are no longer necessary or consume a disproportionate amount of time and money
- To contribute to employees' job satisfaction
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